27 January 2010

Undercover recovers stolen Mac in Belgium

No better way to start the new year than with a recovery story. While we have already featured many recoveries worldwide, it's great to have a recovery story in Belgium, our home country. Both the theft and the recovery took place in Mechelen, just 25 kilometers (15 miles) from the Orbicule headquarter. You can read the customer testimonial on our recovery page.

What's interesting in this story, is that the screenshots gathered by Undercover were a key factor in identifying the thief. It's important to note that Undercover is the only theft-recovery software thus far to transmit screenshots.

12 November 2009

Undercover 1.5 now uses push notifications

Last week we already announced the availability of undercovercenter.com, a redesigned web portal for Undercover iPhone. Today, we are introducing an update to the iPhone app itself. As promised on this blog, Undercover now has the ability to be remotely activated through push notifications. When reporting a device stolen, you can send it notifications that will trigger Undercover. When you lose your iPhone or iPod, you can use Undercover to display a message on the device.

If you already have Undercover installed on your iPhone or iPod touch, you may download this free update right on your device. If you aren't an Undercover user yet, please check out the updated website or view Undercover directly on the App Store.

04 November 2009

Introducing undercovercenter.com

We are delighted to introduce undercovercenter.com, the new web portal for all our Undercover iPhone users. When installing Undercover on your iPhone or iPod touch, you automatically receive an account at undercovercenter.com. By logging into your account, you will be able to view your device's location history. The web site makes it very easy to declare your iPhone lost or stolen. In case of loss, you can set a message for the finder.



This new website replaces the retrievemyiphone.com portal that has been in use since April of this year. All existing retrievemyiphone.com users have automatically been transfered. One of our aims with the redesign was to make it feel more like a desktop app. We have invested heavily in this new portal, and we hope you'll like it. As always, we welcome your feedback. Feel free to leave a comment or to contact us directly.

If you don't have Undercover iPhone yet, make sure to check it out on the App Store!

21 October 2009

Wanted: beta testers

We are in the process of completing a major update to Undercover iPhone. The upcoming update has an amazing new feature: it will offer the possibility to remotely launch Undercover on your stolen iPhone, in order to track the thief's location. In addition, we completely redesigned and improved the Web-UI, making it even easier to track and recover your lost or stolen device.

We are about to start beta testing and we are looking for testers. If you have an iPhone or iPod touch and are willing to spend about an hour to help us test Undercover and send us your feedback, we would greatly appreciate it. To enroll, please use this link.

Thanks!

UPDATE: We are no longer looking for beta testers. Thanks to everyone who responded!

02 September 2009

Undercover 3.2 update is here

This update fixes a problem of increased network traffic that a small number of our customers experienced with Undercover 3.1 on Snow Leopard. This update is recommended for all users. Simply grab it from our Undercover page and run the installer.