29 September 2015

Taking the Undercover experience to new heights

If you are ready for El Capitan, so are we! Undercover 6.5 fully supports the latest version of Mac OS X. You can find the new version ready for download in your account at undercoverHQ.com, or right here.

The new Undercover comes with a completely retinafied Undercover HQ. Granted, this will not help you recover your Mac any faster, but it may ease the pain a bit to do so in @2x resolution.

In this version we have also improved the location tracking, for which Undercover now fully relies on Apple’s Location Services.

After upgrading OS X, if Gatekeeper alerts you that Undercover has been placed in quarantine, it’s best to simply download and install the latest version again. Don’t worry: this does not mean that Undercover is not compatible with El Capitan.

Enjoy the view! ;)
The Undercover Team

04 May 2015

Customer Testimonial - Burglar Caught!

I opened our mailbox this weekend to find this email. Thought I'd share it with you:

Dear Orbicule,
Thank you for your amazing software!
Although at this point in time, my stolen Mac has yet to be found, your stellar product has recently significantly contributed to the capturing and jailing of a wanted criminal.
If only Orbicule and/or the police were to somehow still find my laptop, I would have an even-better customer testimonial success story to tell. =P
Regardless, below are a few URLs related to this case.
Your collective hard work, excellent software product development team, and professional crew over at Orbicule definitely get my praise and support! :)

I really hope we can update this story soon, when they find the stolen Mac!

Newark Police Department NIXLE

Atherton park burglary suspect arrested after police chase

Newark Burglary Suspect Nabbed When Stolen Laptop Takes His Photo

Newark: Remote webcam photo helps police nab laptop thief

27 August 2014

Undercover gets reviewed

Goodmorning, blog readers!

We have 2 excellent Undercover reviews for you today: Polish friends, head over to applecafe.pl (review in Polish, evidently). And Yasin Soliman has made an extensive evaluation of all Undercover functionality. Couldn’t agree more with his conclusion:

"Being proactive is the final point to remember, though - take the time to set up each aspect of functionality to ensure that if the worst happens, you’re fully prepared."

08 April 2014

First thing to do when your Mac gets stolen? Undercover 6 does it for you!

Imagine for 5 seconds what you would do if your Mac gets stolen...

We bet reporting the theft on UndercoverHQ.com didn’t cross your mind. That’s a shame, because the first few hours after the theft can be quite crucial when it comes to gathering evidence. That’s why we introduce Undercover 6, featuring Undercover Watch. Undercover Watch monitors your Mac and starts collecting evidence as soon as it detects your Mac is out-of-place, even if you haven’t realized it yet.

Undercover Watch can monitor your Mac and activate the recovery procedure when your Mac connects from a network away from your home or work place.
In addition, we’ve always encouraged you to set up dummy or guest accounts for thiefs to use. Now Undercover can activate automatically when a thief uses that account.

Undercover 6 is more than just a software update. It also comes with a major upgrade to our recovery center. We’ve always made a point of having the best theft recovery service available. Now we’re taking this to the next level. From today on, we actively follow up on theft reports. When you report a theft, someone of our theft recovery center will personally get in touch with you.

If you already use Undercover 5, then Undercover 6 is a free upgrade for you! If you have Undercover 5.6, you will receive the update automatically. Otherwise you can install it from https://undercoverhq.com/download.

20 February 2014

Taking a shortcut

Last week, someone asked me if there was a key command to activate the Witness alarm on your Mac. There isn’t, but you can easily create one using AppleScript and Automator:

You will first need to create a service in Automator that switches the alarm on:
  • Launch Automator (in Applications)
  • Choose “Service” from the template menu
  • Select “no input” in the “Service receives” drop-down menu

  •  With Actions selected in the left-hand toolbar, type “run Applescript” in the search field

  • Drag the “Run AppleScript” action to the main view
  • Replace (* Your script goes here *) with the following script:
tell application "WitnessUserAgent" to activate

This will activate the alarm on all your Macs.
(For a script that will deactivate the alarm, you can replace "activate" by “deactivate”.)

  • Choose File > Save
  • Give a name to this service (for example “Activate Witness”)
Now you can assign a keyboard shortcut to this service:
  • Open System Preferences > Keyboard
  • Go to the Shortcuts tab
  • Select “Services” in the left-hand menu
  • Scroll down until you find your service
  • Select the service and click “add shortcut”
  • Press the keys which you would like to use as the shortcut for Witness
  • Make sure the box next to the shortcut is checked

You're all set!