12 November 2009

Undercover 1.5 now uses push notifications

Last week we already announced the availability of undercovercenter.com, a redesigned web portal for Undercover iPhone. Today, we are introducing an update to the iPhone app itself. As promised on this blog, Undercover now has the ability to be remotely activated through push notifications. When reporting a device stolen, you can send it notifications that will trigger Undercover. When you lose your iPhone or iPod, you can use Undercover to display a message on the device.

If you already have Undercover installed on your iPhone or iPod touch, you may download this free update right on your device. If you aren't an Undercover user yet, please check out the updated website or view Undercover directly on the App Store.

04 November 2009

Introducing undercovercenter.com

We are delighted to introduce undercovercenter.com, the new web portal for all our Undercover iPhone users. When installing Undercover on your iPhone or iPod touch, you automatically receive an account at undercovercenter.com. By logging into your account, you will be able to view your device's location history. The web site makes it very easy to declare your iPhone lost or stolen. In case of loss, you can set a message for the finder.



This new website replaces the retrievemyiphone.com portal that has been in use since April of this year. All existing retrievemyiphone.com users have automatically been transfered. One of our aims with the redesign was to make it feel more like a desktop app. We have invested heavily in this new portal, and we hope you'll like it. As always, we welcome your feedback. Feel free to leave a comment or to contact us directly.

If you don't have Undercover iPhone yet, make sure to check it out on the App Store!

21 October 2009

Wanted: beta testers

We are in the process of completing a major update to Undercover iPhone. The upcoming update has an amazing new feature: it will offer the possibility to remotely launch Undercover on your stolen iPhone, in order to track the thief's location. In addition, we completely redesigned and improved the Web-UI, making it even easier to track and recover your lost or stolen device.

We are about to start beta testing and we are looking for testers. If you have an iPhone or iPod touch and are willing to spend about an hour to help us test Undercover and send us your feedback, we would greatly appreciate it. To enroll, please use this link.

Thanks!

UPDATE: We are no longer looking for beta testers. Thanks to everyone who responded!

02 September 2009

Undercover 3.2 update is here

This update fixes a problem of increased network traffic that a small number of our customers experienced with Undercover 3.1 on Snow Leopard. This update is recommended for all users. Simply grab it from our Undercover page and run the installer.

28 August 2009

Undercover welcomes Snow Leopard

Undercover has a tradition of innovation. It was the first theft-recovery app to:
  • snap pictures of the thief
  • transmit screenshots (it's still the only one)
  • simulate a hardware failure (it's still the only one)
  • offer a plan B, allowing you to completely block the stolen Mac (it's still the only one)
  • come out as a Universal Binary, running natively on Intel Macs

Today, the innovation continues, as we are introducing the first 64-bit theft-recovery application on any platform. With Undercover 3.1, we not only support Tiger and Leopard, but also Snow Leopard, which is about to be released within a few hours. When running on Snow Leopard, Undercover automatically switches to 64-bit if your Mac supports it. This makes Undercover even faster, more efficient and more secure.

In addition, Undercover 3.1 uses Apple's Core Location framework on all Snow Leopard-enabled Macs. It's the same framework that Apple uses on the iPhone to provide accurate location information.

Here is how to upgrade Undercover when installing Snow Leopard:

  • Install Snow Leopard (there is no need to remove Undercover first)
  • Download the Undercover 3.1 installer from our website and run it
  • There is no step 3

Undercover will automatically detect and remove previous versions of Undercover and it will install the appropriate version for your version of Mac OS X.
Undercover will also detect your registration information, so you won't be prompted to enter that again.

If you are currently running Tiger or Leopard and you have no plans to upgrade to Snow Leopard, there is no need to upgrade your Undercover. On Tiger and Leopard, Undercover 3.1 is exactly the same as Undercover 3.0. It only adds new features on Snow Leopard (64-bit and Core Location).

The innovation won't stop here: Undercover 3.1 is just a small update to ensure that our customers can protect their Snow Leopard Macs from day one. We are simultaneously working on a much more substantial upgrade that will be available this fall.